Draft — under legal review. This text is not final and may change before it takes effect.
API Terms of Service
These terms govern access to the GLOBALCELL WORLD eSIM API, sandbox, MCP server and documentation (together, the "Service") by businesses ("Partner", "you"). "GLOBALCELL WORLD", "we" and "us" mean the GLOBALCELL WORLD company that provides the Service. Production use is also governed by a signed partner agreement; if the two conflict, the partner agreement prevails.
1. Business use only
The Service is offered to businesses only. By signing up you confirm that you act for a company or other organisation and have authority to bind it. You must give accurate sign-up details and keep them up to date.
2. Sandbox
The sandbox is free and intended for integration and testing. It comes with limited test credit and a limited number of test orders, which may deliver real test eSIMs. We may change, reset or withdraw sandbox access at any time. Sandbox eSIMs must not be resold.
3. API keys and security
Keys are personal to your company. Keep them secret, store them securely and do not embed them in apps or web pages that end customers can read. You are responsible for all use of your keys until you ask us to revoke them. Tell us without delay at hello@globalcell.partners if a key may have been exposed.
4. Orders and package activation
Through the Service you may order new eSIMs and package activations (adding a data package to an existing eSIM) for your customers. Orders are processed once accepted and paid. Delivered eSIMs and activated packages are generally not refundable, except where the partner agreement or the Service documentation says otherwise.
5. Prepaid balance and prices
Production orders are paid from a prepaid balance held in EUR or USDT. You may top up the balance as set out in the partner agreement. Wholesale prices are available on request and are agreed in the partner agreement. Prices exclude taxes, which are charged where applicable.
6. Acceptable use
- Comply with all applicable laws, including telecommunications, consumer protection, sanctions and export control rules.
- Do not use the Service for fraud, spam, unlawful surveillance or to harm networks or other users.
- Do not probe, overload or circumvent the security or limits of the Service.
- Do not misrepresent your relationship with GLOBALCELL WORLD.
7. Your customers
You are responsible for your relationship with your end customers, including your own terms, pricing, customer support, device compatibility information and any identity checks the law requires in the countries where you sell. eSIMs and packages are subject to the coverage and fair-use conditions published in the documentation.
8. Availability and changes
We aim for high availability but do not guarantee uninterrupted service. Network coverage depends on third-party operators. We may change the Service and these terms; we will announce material changes in advance where reasonably possible. Continued use after a change takes effect means you accept it.
9. Suspension and termination
We may suspend keys or access immediately if we reasonably suspect misuse, a security risk, non-payment or a breach of these terms. You may stop using the Service at any time. Sections that by their nature should survive termination (including confidentiality, liability and payment obligations) survive it.
10. Intellectual property
We keep all rights in the Service, the API and the documentation. You may use them only to integrate with and use the Service. You keep all rights in your own brand and applications; you may sell eSIM data under your own brand as the partner agreement allows.
11. Confidentiality and data protection
Non-public information exchanged between us is protected by the Mutual NDA you accept at sign-up. Personal data is handled as described in the Privacy notice; where we process personal data of your customers on your behalf, a data processing agreement forms part of the partner agreement.
12. Liability
The sandbox is provided "as is". To the extent the law allows, neither party is liable for indirect or consequential loss, lost profits or lost data, and our total liability in any 12-month period is limited to the amounts you paid us for the Service in that period. Nothing limits liability that cannot be limited by law.
13. Governing law
The governing law and courts will be stated in the final version of these terms and in the partner agreement.
14. Contact
Questions about these terms: hello@globalcell.partners.